Shipping policy
Shipping Policy
Order Processing & Production Time
All products are made to order. This means each item is produced specifically for you after your order is placed.
Production typically takes 2–5 business days (excluding weekends and holidays). Once production is complete, your order will be shipped.
Fulfillment & Shipping Origin
We work with trusted print-on-demand partners (such as Printify, Printful) to produce and fulfill our products.
Orders may be shipped from different fulfillment centers depending on the product type and your delivery location. These locations may include the United States, Europe, or other international regions.
Estimated Delivery Time
Estimated delivery times include both production and shipping:
- United States: 5–10 business days
- Europe: 7–12 business days
- Other regions: 10–20 business days
Please note that delivery times may vary depending on your location, the fulfillment center used, and external factors such as customs processing or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products ordered.
We may offer free shipping promotions from time to time. Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email that includes a tracking number. You can use this tracking number to monitor your shipment status at any time.
Multiple Shipments
If your order contains multiple items, they may be shipped separately from different fulfillment centers. In such cases, you may receive multiple tracking numbers.
Delivery Delays
While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control, including high demand, customs inspections, or shipping carrier issues. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: info@sci-fans.com